Payment Methods
Trainera.fit offers several secure ways to pay for your subscription or coaching. All payments are handled by trusted payment providers, and we never see or store your full card details. If you subscribe inside the iPhone or Android app, the App Store or Google Play handles the payment instead.
Credit & Debit Cards
We accept major cards including Visa, Mastercard, and American Express. Card payments are processed securely by Stripe and are charged automatically for recurring subscriptions.
PayPal
You can also pay with your PayPal account, without sharing your financial information with us directly.
Bank Transfer
For some plans and coaching packages you can pay by bank transfer. You receive the payment details after checkout, and your access is activated once the payment is confirmed.
Payment Security
All transactions are encrypted and handled by PCI-compliant payment providers. We do not store your full card number or security code on our servers.
Billing Questions
If you have a question about a charge or run into a payment issue, please contact our support team at [email protected].
Payment Processing Time
Card and PayPal payments are confirmed instantly. Bank transfers may take 1-3 business days to clear, depending on your bank.
Payment questions
Visa, Mastercard and American Express. Card payments are processed by Stripe and, for a subscription, are charged automatically each billing period.
Yes. You can pay with a PayPal account without sharing your financial details with us directly. Inside the iPhone and Android apps the payment goes through the App Store or Google Play instead.
Card and PayPal payments are confirmed instantly. A bank transfer can take one to three business days to clear, depending on your bank.
Yes, for plans and coaching packages. You receive the payment details after checkout, and your access is activated once the payment is confirmed. Cash is only for coaching a trainer records themselves and for the counter in a gym.
No. Transactions are encrypted and handled by PCI-compliant payment providers. We do not store your full card number or security code on our servers.
Email [email protected] with the details of the charge and our support team will look into it.